Learn How To Keep Your Customer Coming Back Again And Again
About The Workshop
Hi Learners! Are you tired of depending on new customers to grow your business? Do your customers come only once and never return? Want to get more repeat business? Join this workshop from ActionCOACH so you can learn more! This workshop comes with learning as well as ready to use templates and tools for understanding the framework “Ladder of Loyalty”, identifying ideal customer for the business, keys to winning customer service, identifying the moment of truth in your business and strategy to ensure repeat business.
What will you learn?
- Understanding the framework & Ladder of Loyalty
- Identifying Ideal Customer for the Business
- 3 Keys to Winning Customer Service
- Identifying the Moment of Truth in Your Business
- 17 Recommended Strategy to Ensure Repeat Business
ABOUT THE TEACHER(S)
Industries, especially creativepreneur in incubator programs such as Wirausaha Muda Mandiri, Bank Indonesia, BJB, Unilever CSR, etc. Coach Lina changes mindset of many creativepreneurs to own successful entrepreneurial way of thinking. Coach Lina accompanies them to increase revenue and profit up to 240% in 6 months.
What is the price inclusive of?
- Workshop Material
- Coffee Break
What do you need to bring?