Learn How to Become Certified Customer Retention Expert

  • Teachers:

    TADA Academy

  • Start Date:

    Thursday, 20 Feb 2020
    09.00 AM - 05.30 PM

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  • Address:

    TADA Academy - Mega Plaza, Lt 7
    Jl. H. R. Rasuna Said, RT.3/RW.1, Karet, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920

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  • Class Size:

    36 (Selling Out Fast)

  • No Minimum Age / For All Ages

  • Level:


  • Language:

    Bahasa Indonesia

About The Workshop

Hi Learners! Did you know that acquiring new customers costs 5x more than retaining your existing customers? And if you retain only 5% of your customers, you’ll gain a 25%-95% increase in profit.

Start doubling your profit per customer, cause we’re opening a Certified Customer Retention Program on 20th February 2020! By joining this training, you will be able to increase customer retention, foster long-term relationships and organically grow your brand.

Who is it for?
1. Professionals looking to improve their customer retention rates
2. Professionals with an interest in driving customer-centricity in their organization
3. Professionals looking to upgrade their loyalty program with retention programs, to increase revenue streams with high ROI
4. Junior to middle management level with customer service, leadership or management background experience who wish for career progression into senior management level within a customer-centric organization

What will you learn?

- Customer retention & engagement tactics
- Keep your customers coming back and spending more with your brand
- Preventing customers switch to other brand
- Calculate ROI of retention programs

Topics covered
Chapter 1 - History of Customer Engagement Methodology
Chapter 2 - The Essentials of Customer Retention & Engagement Methodology
Chapter 3 - Rise of Subscription Economy: How It Changes the Way of Customer Retention & Engagement Strategy
Chapter 4 - Building the Right Customer Retention & Engagement Strategy for Your Brand
Chapter 5 - Program Measurement Methodology & Improvement Strategy
Chapter 6 - Identifying ROI for Your Customer Retention Program
Chapter 7 - Identifying and Preventing Unnecessary Risk for Your Program

Rp 899.000

Wednesday, 19 Feb 2020, 3 PM

Registration Closed, Notify me for next schedule


  • TADA Academy
    TADA Academy, (Customer Retention Program)

    Learn how to keep your customers coming back to spend more at your store through Customer Retention Marketing. This course will teach you how to increase your customers’ retention levels and build a stronger relationship with your customers. Today’s market focuses on improving customer retention strategies to make the most out of the retained customers. This course will guide you to create your very own unique customer retention marketing program catered to your targeted customer market, to increase your retention rates and double your profit per customer at the same time.

What is the price inclusive of?

- Lunch
- Workshop material
- Goodie bag

Certificate: Certificate

What do you need to prepare?



  • Q: Can I get my refund back if I am not able to make it last minute?

    A: No.

  • Q: Can I get my friend to take over if I am not able to make it last minute?

    A: Yes. However, please kindly inform us for us to make any necessary arrangement.


All payments are non-refundable and are not transferrable to other workshops but you are allowed to transfer your ticket to other person. Please kindly inform us so that we can make any necessary arrangement.

In the event if the class is cancelled due to some unexpected events by the educator, we will refund your payment fully.

In the event if the class information such as the price/time/location/learning description is amended by the educator/facilitator, you can have the option to ask for refund.

All payments are non-refundable. Including cancellation the payment will be non-refundable

If the class is cancelled due to some unexpected events by external factors (natural disaster or riot), we will transfer you to next batch training. Date will be inform by our PIC.


Problem with registration? We can help you! Please contact us at
Whatsapp/SMS: +62 811 880 7172
LINE: @maubelajarapa
See you guys at the workshop!

Rp 899.000

Wednesday, 19 Feb 2020, 3 PM

Registration Closed, Notify me for next schedule