Learn The Art Of Assertive Communication

  • Teachers:

    MAP Retail Academy, Regina Kusuma Mutti

  • Start Date:

    Saturday, 23 Nov 2019
    09.00 AM - 04.00 PM

  • Address:

    Sahid Sudirman Center, 29th Floor
    Jl. Jend. Sudirman kav. 86 Jakarta 10220  

    View Map
  • Class Size:


  • Minimum Age:

    20 +

  • Level:


  • Language:

    Bahasa Indonesia & English

About The Workshop

Hi Learners! Relationship can be built by showing mutual respect for each other. We express respect for the feelings and opinions of others without necessarily adopting their opinions or doing what they expect or demand.

Columbia University’s Randy J Peterson explains, “When we behave assertively, we are able to acknowledge our own thoughts and wishes honestly, without the expectation that others will automatically give in to us.” In this session, the participants will learn and deepy explore the ways of Assertive Communication and how to apply it.

What will you learn?

- Learn how to understand others through listening skill
- Learn how to understand and able to implement Assertive Communication

Rp 950.000

Saturday, 16 Nov 2019, 11 PM

Registration Closed, Notify me for next schedule


  • MAP Retail Academy
    MAP Retail Academy, (Retail Certification)

    MAP Retail Academy is The first Retail Center of Excellence established in Indonesia.

    To redefine the meaning of Retail in Technology 4.0 & ASEAN Economic Community Era, we provide retail certification program that is nationally recognized by our government institution responsible for profession certification under the Ministry of Manpower (BNSP) as well as Self-Development program for Youths and Professionals.

    All activities are run by Lembaga Sertifikasi Profesi (LSP) MAP & MAP Retail Academy and the curricula for the programs are results of our collaboration with Australian Retailers Association (ARA).

    With extensive international brand portfolio such as Zara, Marks & Spencer, Skechers, Reebok, Starbucks, Burger King and many more, we have the experience to ensure that participants will learn the best-in-class retail practices!

  • Regina Kusuma Mutti
    Regina Kusuma Mutti

    If you ever think about a leader who is influential yet team-minded and sincere, you are thinking about Regina Kusuma Mutti. 

    With more than 12 years of experience in diverse industry – media, hospitality and currently with Indonesia’s largest lifestyle retail company – PT. Mitra Adiperkasa Tbk. , she has designed an array of training modules from personal development, communication, leadership until competency based certification program.

    Always try to inspire and move people forward, she never consider herself as a trainer, but more as a people awakener.

What is the price inclusive of?

- Snack
- Lunch
- Student Kit

Certificate: Certificate

What do you need to prepare?



  • Q: Can I get my refund back if I am not able to make it last minute?

    A: No.

  • Q: Can I get my friend to take over if I am not able to make it last minute?

    A: Yes. However, please kindly inform us for us to make any necessary arrangement.


All payments are non-refundable and are not transferrable to other workshops but you are allowed to transfer your ticket to other person. Please kindly inform us so that we can make any necessary arrangement.

In the event if the class is cancelled due to some unexpected events by the educator, we will refund your payment fully.

In the event if the class information such as the price/time/location/learning description is amended by the educator/facilitator, you can have the option to ask for refund.


Problem with registration? We can help you! Please contact us at
Whatsapp/SMS: +62 811 880 7172
LINE: @maubelajarapa
See you guys at the workshop!

Rp 950.000

Saturday, 16 Nov 2019, 11 PM

Registration Closed, Notify me for next schedule